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When Answers Replace Search: How Generative AI Can Reshape Small-Business Visibility—and Why It Often Favors the “Big”
Author: A. Morgan Affiliation: Independent Researcher Abstract Generative AI systems are rapidly becoming a first-stop “answer layer” for consumers who previously relied on search engines, maps, review sites, or social media discovery. For many users—especially younger adults—asking an AI assistant where to go, what to buy, and which provider to trust now feels easier than comparing dozens of links. This shift changes the competitive environment for small businesses. Inste
16 hours ago12 min read
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