Abstract Customer experience (CX) has become a defining competitive factor in modern markets, replacing product features and price advantages as dominant differentiators. One of the most profound shifts shaping CX today is the transition from mass marketing to data-driven personalization. As companies embrace big data, artificial intelligence (AI), machine learning, and predictive analytics, they are increasingly capable of delivering tailored interactions at every stage of t

Abstract Ethical marketing has become one of the most important forces shaping consumer trust in today’s global marketplace. As consumers face unprecedented exposure to advertising, digital persuasion, and environmental and social challenges, their expectations of firms have shifted significantly. Brands are no longer judged solely on functional performance; they are evaluated by the values they embody and the social responsibilities they embrace. This article provides a comp

Author: Farah N. Karim Affiliation: Independent Researcher Abstract Ethical marketing has become one of the most influential developments in the global business landscape as consumers increasingly prioritize fairness, transparency, sustainability, and social responsibility in their purchasing decisions. Trust—long considered a cornerstone of effective marketing—has taken on renewed importance due to rising consumer skepticism, digital transparency, and heightened expectations