Author:  Dr. Nadia Fernández Affiliation:  Independent Researcher Abstract Marketing and consumer behavior have become more deeply interconnected than ever before, especially with the rise of digital platforms, artificial intelligence (AI), and data-driven decision-making. Consumers today live in an environment defined by constant connectivity, algorithmic curation, and rapid trend cycles. Marketers, in response, use sophisticated tools that track behavior, predict preference

Abstract Customer experience (CX) has become a defining competitive factor in modern markets, replacing product features and price advantages as dominant differentiators. One of the most profound shifts shaping CX today is the transition from mass marketing to data-driven personalization. As companies embrace big data, artificial intelligence (AI), machine learning, and predictive analytics, they are increasingly capable of delivering tailored interactions at every stage of t

Author:  Daniyar Abdurakhmanov — Affiliation:  Independent Researcher Abstract Agentic artificial intelligence (AI)—autonomous software...